Hotel Falls Church Marriott Fairview Park (Falls Church, USA)

Falls Church Marriott has recently been refurbished and guests reported that the entire property, inside and out, is well-maintained. The swimming pools are large and clean and have lifeguards during the day and the spacious fitness center features modern and properly-working equipment. .

Guests reported that the location of this hotel is quite central despite the fact that it feels secluded. Malls, restaurants and other attractions are nearby and a free shuttle is available to take guests to various points-of-interest including Washington DC. .

The breakfast offered each morning is excellent with many delicious, well-prepared items to choose from. Guests also reported that the service is fast and accommodating.

Staff members at Falls Church Marriott Fairview Park never seem to be in any hurry to do their job. Guests reported that they were not acknowledged immediately upon arrival, staff just shrug their shoulders at basic questions and simple issues go unresolved unless you press them to get it done. Guests also reported that no one answers the phone when you call the front desk, no apologies are offered when things go wrong and there is no offer made to help guests carry luggage to their rooms. .

The guest rooms at this hotel feature dated decor and furniture and very uncomfortable beds. Guests also reported that there is a shortage of toiletries, floors and walls are stained, there is not enough lighting and the rooms always seem to be cold no matter how high the heat is turned up. .

Guests reported that the free Wi-Fi service is only available in the lobby and an extra fee is charged to access it in the rooms however, when it's accessed, it's slow if it works at all. .