Hotel Crowne Plaza Suffern-Mahwah (Suffern, USA)

The rooms were highly rated overall by many past guests that stayed at the Crowne Plaza Suffern. As well as contemporary style and an array of useful amenities, the room's beds in particular have been highlighted for their quality on a consistent basis.

The maintenance of the hotel was commended by essentially all former visitors. Whether it was the rooms or the public spaces, all areas of the accommodation were typically seen as immaculately clean, tidy and well-preserved.

The Crowne Plaza Suffern's level of service was highly praised by most previous guests. Words such as ‘helpful' and ‘friendly' have been regularly used to described the staff members representing the hotel.

Based on overall feedback, the location of the Crowne Plaza Suffern - whilst fine for the most part - was regarded as one of its weakest aspects. Along with an apparent lack of restaurants, attractions and shops within reasonable walking distance, downtown Suffern is five minutes away by car.

A notable amount of former guests were disappointed that the Crowne Plaza Suffern did not offer an on-site swimming pool. However, other recreational facilities supplied by the hotel - such as the 24-hour fitness center and lounge bar - were well received.

Although its quality was rarely questioned, previous visitors were disappointed that breakfast was not included with the standard price of staying at the Crowne Plaza Suffern. With that said, room rates were generally considered reasonable despite this negative point.