Hotel Courtyard Charlotte Concord (Concord, USA)

Guests do report some minor issues with the rooms at the Courtyard Charlotte Concord although most tend to conclude that the accommodation is clean and comfortable nonetheless. The selection of included amenities is generally considered to be reasonable.

Previous guests have enjoyed the range of facilities at this hotel, particularly the leisure amenities such as the pool and hot tub. The business and fitness centers are said to be reasonably well equipped and guests have found the presence of an on-site restaurant convenient.

Guests consistently rate the location of this Charlotte hotel highly, often mentioning the ease of access to downtown Charlotte as well as the proximity of the airport and the motor speedway. Shopping and dining options in the area have also proved popular.

Previous guests have not been all that impressed with the Wi-Fi at this hotel. The Internet connection is often said to be unreliable, especially on the upper floors. It doesn’t seem like there is any opportunity to upgrade to a premium service.

Although typically finding the hotel clean and comfortable, guests have reported some maintenance issues at the property. Such complaints typically relate to the shared areas of the hotel although there are examples of poor maintenance in some of the rooms too.

Guests seem to have had varying experiences with the staff at this hotel. While some guests were happy enough with the standard of service, others said they felt like they were annoying the staff when asking questions. Also, guests report that the management staff is impatient with general staff and this can be embarrassing.