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Hotel Arena Palace (Montréal, Canada)

Hotel Arena Palace (Montréal, Canada)

About Hotel Arena Palace

The Hotel Arena Palace is located in a historical building in the heart of lively downtown Montreal and offers travellers comfortable and clean rooms complete with convenient amenities. Unpretentious accommodation includes rooms with Wi-Fi internet, microwaves, hair dryers and refrigerators. There are iron and ironing boards and DVD players available upon request. The Hotel Arena Palace features a 24-hour reception, luggage storage and public phone. There are bicycles available for hire if travellers feel like exploring downtown Montreal. Located just a few blocks from famous St. Catherine's Street, guests can stop by any of the many restaurants and bars along the strip and enjoy traditional French Canadian cuisine or international delights. This hotel is a 30-minute drive from Montréal-Pierre Elliott Trudeau International Airport and less than a ten-minute drive from Old Port and Old Montreal. Notre-Dame Basilica of Montreal is a ten-minute drive away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

4.8
trivago Rating Index® based on 1315  reviews from:
  • Hotels.com(4.8/10)
  • LocationGood  7.5 / 10
  • RoomsOkay  5.6 / 10
  • ServiceOkay  5.5 / 10

Positive Reviews

positive:

Metro is easily accessable

The location of this hostel is pretty ideal if you want to explore the awe-inspiring city of Montreal. The metro is a short walk from the property, and once you get the metro line, you can get to just about anywhere from there.


Negative Reviews

negative:

Urgent need for customer service training

Many guests arrived to an unfriendly welcome, and those who decided look elsewhere for accommodation were charged for the night anyway. Guests who did decide to stay were very unhappy with the level of hospitality shown to guests in general.

negative:

Awfully dirty

Rooms were found by guests to be untidy, beds were unmade, and sheets were worn thin and lacked that fresh white look. Most visitors wondered if there was a house-keeping service in between guests, and decided to clean up themselves.

negative:

Exceptionally noisy indoors and out

Many visitors complained about a disturbed sleep on a nightly basis. It was found that there was way to much noise indoors with loud music and extra visitors hanging around after dark. Guests also complained about an influx of strangers hanging around at the entrance to this accommodation, which made them pretty uncomfortable.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. PC with internet
  3. 24-hour reception
  4. WiFi in public areas
Room amenities
  1. Openable windows
  2. Television
  3. Central heating
  4. Electric kettle
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00

Contact

1553 rue Saint-André , H2L 3T5 , Montréal , Canada
Telephone: +1(514)5241355 | Fax: +1(514)5249858

Frequently Asked Questions about Hotel Arena Palace

  • Is there a pool area at Hotel Arena Palace?

    No, Hotel Arena Palace doesn’t offer pool areas.

  • Are pets allowed at Hotel Arena Palace?

    No, Hotel Arena Palace doesn’t allow pets.

  • Is parking available at Hotel Arena Palace?

    Yes, Hotel Arena Palace provides Accessible parking for guests.

  • What time is check-in and check-out at Hotel Arena Palace?

    Check-in at Hotel Arena Palace is available from: . Check-out time is by .

  • Where is Hotel Arena Palace located?

    Hotel Arena Palace is located in 1553 rue Saint-André, H2L 3T5, Montréal, Canada.