Hotel Bon Accueil (Montréal, Canada)

Guests had high praise for the staff at this hotel, some were singled out by name for the extra help provided and their willingness to go the extra step. Guests also appreciated information on what to see and do in Montreal and tips on restaurants.

Steps away from the subway station and convenient to shops and restaurants, this hotel was well located for most guests. They enjoyed the proximity to the Latin Quarter and to downtown attractions and many described it as a perfect base for visiting Montreal. Easy airport access was also a plus.

For budget minded guests who wanted a clean and comfortable place to stay while checking out Montreal attractions, this hotel fit the bill. They liked the simple rooms and the nominally priced breakfast and were generally very satisfied with their experience.

Guests complained about the lack of a lift, a problem exacerbated by steep, narrow and difficult to navigate stairs. This was a particular problem for those with heavy luggage and prospective guests were warned to be very careful.

This is an older hotel and guests complained that it was beyond its prime with worn and stained carpeting, missing bathroom tiles and, overall, a slightly shabby feel.

There were complaints about the maintenance of this hotel including improperly operating vents in the bathrooms, inefficient or non operating air conditioning units and non working electrical sockets.