The Townhead Hotel (Lockerbie, United Kingdom)

Guests find the welcome at the Townhead Hotel is genuine, often commenting on how friendly they found the owners and staff. Any issues, of which there are very few, seem to be addressed promptly and efficiently.

Reviews of this hotel are consistently favourable about the standard of dining. In particular, guests find the breakfast is plentiful and delicious. Guests occasionally mention that they found the menu choices for lunch and dinner were limited but rate the quality of food and service highly nonetheless.

Guests tend to be of the opinion that they have enjoyed good value for money at this hotel, finding both the cost of rooms and dining to be reasonable. Freebies such as breakfast, Internet access, parking and train station pick-up offer additional savings.

Although guests tend to be pleased with the standard of the rooms, especially now they have been fully refurbished, reviews do highlight some minor shortcomings. Guests mention a lack of plug sockets and hanging hooks in the bathrooms. Plus, one of the rooms overlooks a garage.

A handful of guests mention that they were able to hear noise from the bar, although such comments are infrequent. Plus, the issues only seems to affect a small number of rooms.

While dining is rated highly at this hotel, there are occasional negative reviews of the food. That said, there are so many positive comments that you have to include that a small number of people were unlucky. The owners are quick to suggest that any issues be raised at the time, in order that they may be resolved immediately.