The four-star The Charles Hotel is a recently refurbished facility housed in an 1832 manor just steps away from Niagara-on-the-Lake Golf Club. Each charming guestroom is outfitted with luxury linens, a private bathroom, flat-screen television, and complimentary toiletries. Wi-Fi is also provided for guests for free. The property offers free onsite parking, lush flower gardens, and elegant architecture dating back to the building’s original construction. The Charles Hotel offers four dining areas, including The HobNob Restaurant which boasts magnificent fireplaces and original crystal chandeliers. It offers an extensive wine list and multi-course meals. More casual dining options are available in The HobNob Lounge, The HobNob Verandah, and The HobNob Patio. The hotel is located less than two miles from Peller Estates Winery. Additional nearby attractions include the Shaw Festival theatres, Niagara Falls, and Mississauga Beach. A recreational trail runs nearby the property as well, where guests can enjoy walking and cycling.
If you're seeking a hotel with the utmost level of professionalism, you'll be pleased with the staff here. Reviewers agree that the employees at this facility can't seem to do enough to keep their guests happy, and it's clear that the staff members are well-trained, consistently courteous, and committed to putting customer service first.
Whether you opt to dine in the upscale HobNob Restaurant or you choose the more casual ambiance of the Lounge, you won't be disappointed by the dining experience at this hotel. Guests have been pleased with the quality of food, service, and ambiance in each dining environment.
Golfers will appreciate the fact that this hotel is within close proximity of Niagara-on-the-Lake Golf Club, and the property is also located near a number of shops, restaurants, walking trails, and the theatre.
While the facility does date back to the 1800s, guests feel that the building could use a bit of sprucing up. Comments about chipping paint have been made, and it's also been reported that the hotel is beginning to appear worn-looking in general.
If you have mobility issues, you may have difficulty accessing a room that isn't located on the ground floor. The property does not feature a lift, and guests have reported that the stairway is very narrow and difficult to navigate. This could also present issues for guests travelling with a lot of luggage.
Depending on which room you wind up staying in, you may find that the accommodations at this facility are on the smaller side. It's been mentioned that the guest quarters, bathrooms, and beds are a bit tight.
No, The Charles Hotel doesn’t offer pool areas.
No, The Charles Hotel doesn’t allow pets.
Yes, The Charles Hotel provides Parking for guests.
Check-in at The Charles Hotel is available from: . Check-out time is by .
The Charles Hotel is located in 209 Queen Street, L0S 1J0, Niagara-on-the-Lake, Canada.
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