Surestay Plus Hotel By Best Western Niagara Falls East (Niagara Falls, USA)

Although it was about 15 minutes' drive from the spectacular Niagara Falls, guests largely liked this motel's location. Located a short drive from Interstate 190 and just off US Route 62, it reportedly offered easy access to downtown plus the waterfalls and related attractions. The airport was conveniently about one mile away and another bonus for reviewers was the proximity to roadside amenities like gas stations, convenience stores and eateries.

Those wishing to stay near the falls on a budget were often more than satisfied with this no frills property and many said they would stay again. Not only were this motel's room rates reportedly competitive, but also its rooms were pet-friendly as well as sufficiently clean, spacious and comfortable rooms for a shorter stay. Modern features like flat-screen TVs, the wood-effect floors and a usually reliable free Wi-Fi service had plenty of admirers too.

Staff were reportedly friendly, helpful and accommodating with plenty of local knowledge to share. Guests also liked the hassle-free and swift check-in.

Critics said they encountered some facilities in need of repair such as non-functioning air-conditioning units. It was further claimed there was work to do to improve cleanliness standards because some travelers discovered hair in bathrooms and on towels or trash that wasn't properly disposed of in certain rooms.

Light sleepers sometimes blamed a combination of thin walls and hard floors for making noise audible from neighboring rooms.

This no frills motel offered a fairly barebones experience, according to some reviewers who keenly felt the lack of breakfast, shampoo and a hairdryer.