SureStay Plus Hotel by Best Western Lubbock Medical Center (Lubbock, USA)

Guests often comment how convenient the location of this hotel is for visiting Texas Tech University. Also, the hotel places you within reasonable driving distance of a good selection of other attractions in the area.

Many guests comment favorably about the rates at the Baymont Inn and Suites Lubbock, often describing the hotel as offering good value for money. Things like the free on-site parking help you keep your spending down.

It would be untrue to say that every guest was thrilled with the quality of their room. However, the overall consensus is that the hotel offers an acceptable standard of accommodation that's about right for the price you'll pay.

Breakfast seems to disappoint a fair number of guests at this hotel. The most frequent complaint is the lack of available choice on the menu, although other issues include food running out, strict serving times, small portions, and a lack of variety from day to day.

Reviews that mention customer service at this hotel are a little mixed. While some guests describe the staff as welcoming, friendly, and efficient, others are far less impressed by the team. Some guests even go so far as to describe the staff as rude. It does seem like service might be a little hit and miss.

A number of guests mention that they found the Wi-Fi access too slow to achieve very much at all. Also, it appears that the service is quite selective about the devices it will work on. Some guests had more than one device with them and could only connect using one of them.