Premier Inn East Grinstead hotel (East Grinstead, United Kingdom)

Despite what they may say about other aspects of the hotel, most guests found things to like about the customer service. Guests typically describe the staff as welcoming, friendly and willing to help.

Although there do seem to be issues with the Wi-Fi and the lack of air-conditioning, the majority of guests were happy enough with the standard of accommodation. The rooms are clean and spacious and the beds are comfortable.

Cheap rooms are only part of the appeal at the Premier Inn East Grinstead. You won’t need to pay extra for parking and although there are issues with the free Wi-Fi, the premium Internet service is reasonably priced. Breakfast is fairly cheap and children

A fair number of guests complain about the Wi-Fi situation at the hotel. Some found it was unavailable during their stay while others couldn't connect to the network. Still more found the connection slow and unreliable. If you were hoping to get online du

It seems that the lack of air-conditioning can be a problem at times. Guests report that during warmer weather the temperature in the rooms can be somewhat unbearable. Fans are available but don’t have the same effect as proper air-conditioning would.

A number of guests comment that they found the service in the restaurant was disappointing. The staff seem so busy that they are often unable to take proper care of diners. You might want to check out some of the alternative eateries in the area, although