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La Tortuga Hotel & Spa (Playa del Carmen, Mexico)

La Tortuga Hotel & Spa (Playa del Carmen, Mexico)

About La Tortuga Hotel & Spa

La Tortuga Hotel & Spais a boutique hotel located in the heart of Playa Del Carmen, minutes from nightlife, shops, and restaurants. Featuring two swimming pools, this hotel has an open-air restaurant to take advantage of the warm Caribbean weather. Accommodation ranges from standard rooms to junior suites with swim-up access. Try a room with a rooftop jacuzzi. This intimate, 51 room hotel has personality and charm to spare. Guests can plan day trips through the 24-hour front desk and concierge service. Enjoy the billiard table by the pool, and free Wi-Fi. The hotel bar is the place to be as the sun sets. The on-site restaurant serves breakfast, lunch and dinner. La Tortuga Hotel & Spais two blocks from the beach, and seven blocks from beach clubs that the hotel is in partnership with. Guests receive day passes to enjoy the services of various beach clubs offering lounge chairs and food and beverage service.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  9.1 / 10
  • RoomsVery good  8.4 / 10
  • ServiceExcellent  9.2 / 10

Positive Reviews

positive:

Peaceful oasis.

Guests loved that La Tortuga is right next door to bustling 5th Avenue in Playa del Carmen, but without the noise. Tucked away behind larger hotel complexes, guests felt their stresses melt away at this quiet retreat. After a day of relaxation, you are able to easily make your way to downtown Playa del Carmen for some excitement. The pier to Cozumel Island is also close-by, about a 10-minute walk.

positive:

Superb staff.

Staff at this hotel wowed guests with exuberant service that was often the highlight of their stay. From personable bartenders who got the party started, to informative concierge staff, guests were in good hands at La Tortuga.

positive:

Good eats.

Guests felt that the restaurant was worth visiting, for fresh, inventive breakfasts and top-notch service. Something different awaited guests every morning, tempting even those who stayed up too late the night before to partake in the mouth-watering offerings.


Negative Reviews

negative:

Fussy Wi-Fi.

Wi-Fi was a bit of a letdown to several guests trying to get some work done. If you don't want to completely unplug for your vacation, you might want to try the Wi-Fi on your balcony. Some guests had better luck with connection outside and in common areas.

negative:

Jacuzzi not as good as expected.

Guests felt lukewarm about jacuzzi tubs that were sometimes a little on the cold side. If you want to sip your margarita while letting the hot water take care of your aches and pains, you may need to ask the hotel to kick the temperature up a notch.

negative:

Night time revelry.

While the hotel was for the most part, a secluded, intimate respite from the crowds, the occasional guest took issue with the nightclub nearby. Loud, driving bass could sometimes be heard into the night, so you might want to request a room as far away from this as possible.


All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Lift
  4. Parking
Wellness / Spa
  1. Massage
  2. Sauna
  3. Solarium
  4. Hot tub
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Pool table
  2. Golf course

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Avenida 10, esq Calle 14 , 77710 , Playa del Carmen , Mexico
Telephone: +52 9848731484 | Fax: +52 9848730798 | 

Frequently Asked Questions about La Tortuga Hotel & Spa

  • Is there a pool area at La Tortuga Hotel & Spa?

    Yes, La Tortuga Hotel & Spa offers 1 pool area.

  • Are pets allowed at La Tortuga Hotel & Spa?

    No, La Tortuga Hotel & Spa doesn’t allow pets.

  • Is parking available at La Tortuga Hotel & Spa?

    Yes, La Tortuga Hotel & Spa provides Parking for guests.

  • What time is check-in and check-out at La Tortuga Hotel & Spa?

    Check-in at La Tortuga Hotel & Spa is available from: . Check-out time is by .

  • Where is La Tortuga Hotel & Spa located?

    La Tortuga Hotel & Spa is located in Avenida 10, esq Calle 14, 77710, Playa del Carmen, Mexico.