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Hotel Villa Kiin (Isla Mujeres, Mexico)

Hotel Villa Kiin (Isla Mujeres, Mexico)

About Hotel Villa Kiin

Hotel Villa Kiin is a classic, Mexican style, beachfront hotel located in the scenic Isla Mujeres. It is situated in the city center with many attractions nearby. The rooms are individually decorated in bright hues and offer free Wi-Fi and TVs. The rooms are equipped with ceiling fans, fridges and safes. Some rooms add air-conditioning. All of them also have balconies with ocean views and/or garden terraces. In-room massages are available. Hotel Villa Kiin is not a pet friendly property. It has a 24-hour front desk with multilingual staff for assisting guests. Free parking is available on-site and car rentals can be arranged for guests. Other amenities include baggage storage, currency exchange and meeting spaces. A continental breakfast buffet and bottled water are complimentary. The hotel also arranges romantic beachside dinners and there are many restaurants nearby. Shopping centers are just minutes away from the hotel, while Dolphin Discovery is six miles away.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

8.0
trivago Rating Index® based on 1625  reviews from:
  • Hotels.com(8.0/10)
  • LocationExcellent  9.1 / 10
  • RoomsFair  7.3 / 10
  • ServiceFair  7.0 / 10

Positive Reviews

positive:

Beach lover's paradise

The hotel is a retreat for beach lovers as its located right on the beach. Guests on lookout for a beachside holiday find this place ideal. Even the rooms have ocean views, and guests can enjoy a dip into the sea at their own sweet time.

positive:

Peaceful and comfortable rooms

Rooms in the hotel are very peaceful and quiet. There is a warm breeze coming over from the beachside which is totally tranquilizing. The rooms are spacious and comfortable with cozy beds, plus there are fridges in the room for guests to enjoy in-room beverages.

positive:

Lovely hammock garden

Guests loved the garden which was equipped with hammocks, chairs and tables to relax around. It was a nice place to chill with family or have some quality time with oneself and enjoy a beer. The garden is maintained nicely and kept spic and span.


Negative Reviews

negative:

Impolite staff

Many guests complained of unprofessional behavior from the staff. They ignored the requests from guests and were negligent towards their duties. Many queries asked by the guests were left unanswered. They were rude while talking and had an unfriendly attitude.

negative:

Paid sunbeds

The hotel does not provide sunbeds and umbrellas complimentary. Guests who wish use them were asked to pay for it separately.

negative:

Other lags

Wi-Fi in the rooms as well as public areas was weak and had a lot of connectivity issues. ACs were not working properly and the complimentary breakfast was insufficient and not even tasty.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Terrace
  3. Outdoor swimming pool
  4. Conference rooms
Wellness / Spa
  1. Massage
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
Sports facilities
  1. Surfing
  2. Diving

Contact

Calle Zazil Ha Num 129 Mz 30 Lote 23 Col Centro , QROO 77400 , Isla Mujeres , Mexico
Telephone: +52(998)8770045 | Fax: +52(999)9259047 | 

Frequently Asked Questions about Hotel Villa Kiin