Hotel Tru By Hilton Fort Walton Beach, Fl (Fort Walton Beach, USA)

Guests say that the one positive aspect of the hotel is that it is situated so closely to the beach. You can reach the sand and surf after only a short walk.

So far, no further positive opinion has been expressed by guests about the hotel.

So far, no further positive opinion has been expressed by guests about the hotel.

Guests complain of the lack of cleanliness at this location. They report that the rooms are not properly kept clean. There are many reports of dirt, grime, and in some cases, bed bugs and roaches. Guests seem universally in agreement that these are not pleasant rooms.

Aside from the cleanliness issues, guests report that the overall facilities are older and looking dated. Guest say it is immediately clear upon check-in that renovations are needed.

Staff at this hotel do not receive commendations from the guests. It is reported that the staff are at times unprofessional, and often unhelpful when it comes to room preparation. Guests say that there are often no staff manning the front desk upon check-in, and that rooms may not be ready for hours after the designated time.