Hotel The Santa Fe Suites (Santa Fe, USA)

Santa Fe can be expensive and guests appreciated the Santa Fe Suite's budget prices and the chance to further economize by preparing some meals in the fully equipped kitchens. The nearby supermarket was an added bonus. Some guests who regularly come to Santa Fe for the opera and other cultural attractions said the Santa Fe Suites is their first choice for affordable accommodations.

After reading negative reviews about the Santa Fe Suites, some guests were pleasantly surprised to find clean and cozy accommodations and pleasant and accommodating service. They found the rooms comfortable, the kitchens well equipped and most said they would stay again when visiting Santa Fe.

Guests liked the location of the Santa Fe Suites and found it convenient for visiting Santa Fe attractions but removed from the bustle and congestion of downtown. They appreciated the on-site parking and enjoyed the markets and casual restaurants in the area. The hotel is behind a shopping plaza and some guests had difficulty finding it, but suggested looking for the Albertson's market sign.

Guests said that while the Santa Fe Suites is attractive enough on the outside, the suites are a bit dated and in need of an upgrade. They complained about uncomfortable sofa beds, missing towel bars in the bathrooms, torn and cracked laminate on bathroom counters and stained carpets. The TV sets had also seen better days according to some guests.

Guests complained that there weren't enough pillows and that those provided were too thin. Guests who requested additional pillows said they were told that there were none available. A shortage of towels, spoons and drinking glasses was also reported.

Some guests got a bit hot and bothered over noisy and ineffective air conditioners, others complained that the refrigerator freezing units did not work properly.