Hotel The Ramsey (Pigeon Forge, USA)

Guests often choose the Holiday Inn Pigeon Forge for its convenient location on the Parkway, appreciating that it is set far back from the busy road. Drivers also appreciate the ample, free parking and easy access to all of the area's attractions. The touristy heart of the city is just half a mile away, and the Great Smoky Mountains National Park is just fifteen minutes away in the car.

Many guests have given the front desk and wait staff positive reviews, often commenting on their smiling faces and friendly conversation. The complimentary coffee and cooler of ice in the comfortable lobby are practical, welcoming touches as well.

Guests generally report that the hotel rooms, though basic and somewhat dated in design and decor, offer all the practicalities, including a microwave, refrigerator, free Wi-Fi, comfortable beds, and powerful showers.

Despite the best efforts of the housekeeping and maintenance staff, guests generally agree that the rooms have an unmistakably "old and tired" feeling. Worn furnishings, peeling wallpaper, scuffed, ill-fitting doors, and "patchwork" repairs to the ceilings and other areas are frequently reported issues.

Several guests were kept awake by noisy air conditioning units. Others noted that the bathrooms are not equipped with extractor fans, which poses a sticky problem for guests who need to dress in the bathroom for privacy reasons.

Several guests were disappointed in the size and condition of the pool area, noting that there is no shallow end for little ones, and the waterfall feature is frequently out of service.