Hotel The Mount (Wigan, United Kingdom)

The proximity of the M6 and M58 made this property conveniently accessible by car. It also appealed to guests as they could enjoy straightforward access to Wigan town centre for shopping and dining options plus railway stations and sports venues. Guests also appreciated the way they could easily drive to Greater Manchester, the Forest of Bowland and Merseyside. The ample free parking was a bonus.

The reasonably-priced rooms were fine for a shorter stay, according to many guests. They were reportedly more than sufficiently clean, comfortable and spacious for most guests' needs. Reviewers frequently appreciated the generously-sized branded beds.

Visitors had plenty of praise for the personnel on reception, describing them as welcoming, friendly and professional. Those who plumped for the breakfast largely enjoyed continental or cooked options that were well-prepared and filling. Diners often enjoyed the attached pub restaurant, praising the tasty meals and efficient service. Another bonus was the availability of vegetarian and children's options.

Damp smells in certain rooms were off-putting for some travellers. Meanwhile, road noise was occasionally said to be detectable for some light sleepers whose rooms faced the motorway.

Although most diners had good things to say about their dining experience, some critics felt the pub meals were nothing special.

Certain rooms attracted criticism from some quarters over cleanliness and maintenance issues. These included malfunctioning lighting, tired-looking furniture and weak water pressure. There were also occasional claims of unsatisfactorily cleaned bathrooms, mould, stained carpets and dirty windows in some rooms. Furthermore, some critics called for the bathrooms to be brought up to a more contemporary standard.