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Hotel The Emerald Surfers Paradise (Surfers Paradise, Australia)

Hotel The Emerald Surfers Paradise (Surfers Paradise, Australia)

About The Emerald Surfers Paradise

The Emerald Surfers Paradise sits right along the Nerang River in the heart of Surfers Paradise, just a short walk from the beach and 1.3 kilometres from the SkyPoint Observation Deck Gold Coast. Each of the apartments at this hotel features two bedrooms, two bathrooms, and three balconies. Guests will also find a full kitchen with a stove, refrigerator, coffee maker, microwave, and dishes in their rooms. Amenities available at this property include a communal computer, a swimming pool, two barbecue areas, and a large garden. Underground parking, free Wi-Fi, and a tour desk are found at this property, as well. Restaurants close to The Emerald Surfers Paradise include Pancakes in Paradise, Brooklyn Depot, Sher-E-Punjab Indian, and Shiraz Authentic Persian. Bars, such as Helm, Lansdowne Road Irish Tavern, and Cocoon Lounge Bar & Dining, are within walking distance. This property is 1.1 kilometres from Ripley's Believe It or Not!, 3.5 kilometres from the Gold Coast Convention and Exhibition Centre, and 3.7 kilometres from Southport Racecourse.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

  • LocationGood  7.9 / 10
  • RoomsOkay  6.8 / 10
  • ServiceFair  7.2 / 10

Positive Reviews

positive:

Wonderful city and river views

Many guests have appreciated the views that are present from the rooms and balconies at this property. Being able to sit and enjoy the view was relaxing for guests and is one of the reasons why they liked the hotel.

positive:

Great location

Multiple guests have been appreciative of the location of this property. The hotel is located right on the Nerang River and is just a short distance from the Central Business District in Surfers Paradise, along with the beach. Guests liked being able to walk everywhere from this hotel.

positive:

Spa bath in the rooms

Past guests have liked the fact that the bathrooms at this hotel have spa baths. At the end of a long day, being able to relax in a jetted tub added value to the property as a whole for these guests.


Negative Reviews

negative:

Maintenance issues

Guests have reported maintenance issues throughout this hotel, which took away from their overall enjoyment of the property. There have been reports of plumbing problems and peeling paint in the rooms and guest found this to be unacceptable.

negative:

Not very clean

There have been complaints about the rooms not being well cleaned at this property. Guests have arrived in their rooms, only to find that the rooms had not been thoroughly cleaned in a long time and this took away from their enjoyment of the hotel as a whole.

negative:

Old and dated furniture and decor

Numerous guests have found the furniture and decor in the rooms to be tired and dated. Guests believe that the interiors of the rooms could use a thorough update, as this would improve the hotel and make for a better stay there.


All amenities

Property amenities
  1. Lift
  2. Parking
  3. Terrace
  4. Outdoor swimming pool
Wellness / Spa
  1. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
Accessibility
  1. Accessible parking
Theme / Type
  1. Boutique hotel

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 10:00

Contact

7 Mallana Street , 4217 , Surfers Paradise , Australia
Telephone: +61(7)55382678 | Fax: +61(7)55382654 | 

Frequently Asked Questions about The Emerald Surfers Paradise

  • Is there a pool area at The Emerald Surfers Paradise?

    Yes, The Emerald Surfers Paradise offers 2 pool areas.

  • Are pets allowed at The Emerald Surfers Paradise?

    No, The Emerald Surfers Paradise doesn’t allow pets.

  • Is parking available at The Emerald Surfers Paradise?

    Yes, The Emerald Surfers Paradise provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at The Emerald Surfers Paradise?

    Check-in at The Emerald Surfers Paradise is available from: . Check-out time is by .

  • Where is The Emerald Surfers Paradise located?

    The Emerald Surfers Paradise is located in 7 Mallana Street, 4217, Surfers Paradise, Australia.