Hotel SpringHill Suites Grand Rapids North (Grand Rapids, USA)

Guests have found the location of this hotel convenient, particularly in respect of the proximity of the interstate and access to shopping. Guests have also appreciated how close the hotel is to downtown Grand Rapids (less than ten minutes in the car).

While there are some minor issues with the suites here, the majority of guests have found the accommodation here to be clean and spacious, typically also commenting favourably on the selection of included amenities.

Previous guests have often reported positive experiences with the staff here. Most have received a warm welcome and comment that the standard of on-going service is excellent. The staff has been happy to engage with guests and offer help with everything from directions to dining tips.

Reviews indicate that although the suites are of a good standard, there are some maintenance issues. Reported issues include things like loose drawer handles and ill-fitting doors - minor issues, perhaps, but these do indicate that the on-going maintenance could be better.

Guests have reported some disappointments with the bathrooms. Again, the issues are typically minor - rings around the tubs and some missing grout - but suggest that the attention to detail is lacking in certain areas.

Although very few guests mention any traffic noise, a fair number comment that they were able to hear noise from people in the hallways and nearby rooms. The air-conditioning units also occasionally attract noise complaints.