Hotel SpringHill Suites by Marriott Houston Hobby Airport (Houston, USA)

Unlike other hotels under the same chain, the choices for breakfast are many. There are eggs, yoghurt, pastries, meat, fruits, vegetables, and others. You won't even consider eating outside the hotel in the morning since the food is highly satisfactory.

The staffs welcome you with the brightest smiles. If you arrive earlier than scheduled, they let you check-in with no extra charges. You don't have to wait that long to have your room prepared. In addition, if you arrive late, the employees complete the check-in process within five minutes.

SpringHill Suites by Marriott Houston Hobby Airport offers free shuttle service to the airport. There are numerous trips per day, and the drivers are efficient, so you don't have to worry about being late for your flight. In addition, the drivers are not pushy in asking for tips.

There were times when guests were charged for things they did not purchase. These are instantly carried to the credit card and getting a refund is tricky. Thus, you just have to patient when it comes to follow ups. Moreover, you are advised to double-check your bill before checking out.

The management should pay more attention to the cleanliness of the common areas. You can see pieces of paper on the parking area and pieces of plastic on the hallways sometimes. If you see any dirt, notify the staff so they can clean it.

Rooms look a bit gloomy sometimes due to broken bulbs. However, the lighting is still enough so you can read. You are also advised to check the lights upon arrival so replacements can be provided right away if needed.