Hotel SO Sienna (London, United Kingdom)

Many guests were pleased with their apartment and found it to be good value for the price paid. Reviewers mention the facilities and nearby amenities as some of the best features of this affordable option.

Several guests were very pleased with the location of the hotel near Hammersmith Tube Station, which offers excellent connections throughout London. There are also numerous dining options in the area and shops close by, which guests found very convenient.

The staff at SO Sienna are mentioned as being very helpful – many guests say the staff went out of their way to solve any issues they had.

A number of reviewers mention issues with bookings they made with this hotel. Several had to change hotels after there was a mistake with their booking, while others had the payment for their stay deducted from their account prior to arrival and did not r

Some reviewers were less than satisfied with the state of their room upon check in. Though many found their room to be very clean, just as many report that their room was dirty.

Several guests complain that parts of their room were rundown, while others mention that they found their bed rather uncomfortable. Many guests mention that their shower was cold on more than one occasion.