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Hotel Smugglers Cove Resort and Marina (Islamorada, USA)

Hotel Smugglers Cove Resort and Marina (Islamorada, USA)

About Smugglers Cove Resort and Marina

The Smugglers Cove Resort and Marina offers pet-friendly accommodation with Wi-Fi internet access in sunny and tropical Islamorada, within the beautiful Florida Keys. Air-conditioned accommodation includes standard queens and double or king size suites with stunning views of the marina or Atlantic Ocean, en suite bathrooms, flat-screen TVs, and kitchenettes. The Smugglers Cove Resort and Marina features a marina that offers slips and access to the ocean or bayside waters for boats of all sizes. There are fishing tournaments held throughout the year and activities like snorkelling or renting a boat. Guests dine at the on-site restaurant, which offers Caribbean-inspired dishes as well as American fare. The restaurant also has a happy hour every day and there is a bar on the property that offers live music and entertainment. The property is a 20-minute drive from other destinations along the Overseas Highway such as Key Largo. The Theatre of the Seas is less than five-minutes away by car.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationVery good  8.3 / 10
  • RoomsOkay  5.7 / 10
  • ServiceFair  7.4 / 10

Positive Reviews

positive:

Mouth-watering waterfront restaurant

Focal points here are the bar and restaurant. Service is quick, friendly and efficient and the food is of great quality and value for money. This waterfront location completes guest enjoyment and sets the seal of success.

positive:

Staff put you at ease

Everyone is nice, friendly and ‘chatty’. Members of staff create a very easy atmosphere which serves to put the visiting guest immediately at their ease

positive:

A hidden treasure

Rooms are clean and right by the water’s edge. Facilities include a TV with good channel choice and reception. What’s not to like?


Negative Reviews

negative:

Powerless to complain

There are tales of rooms being without power. No lighting; nothing! The immediately reported problem fell on deaf ears and the tariff-paying guest had to survive in these circumstances for the duration of their stay. There is obviously a cavernous weakness in maintenance procedures that allow situations such as this to arise.

negative:

Horribly hot and disappointing

Every picture tells a story and in the case of these website images, the story is one of fiction. The reality brings real disappointment with accommodation which doesn’t match up to what was visually promised. Rooms are of basic motel standard with poor Wi-Fi. They can be horribly hot and humid but with nothing to counteract the problem. In these circumstances, non-flushing toilets are a completely unacceptable addition and form another nail in the coffin of maintenance procedures.

negative:

Customer ‘poor’ relations

Arrive outside their office hours and there is no apparent way of identifying and then accessing your room. Bar staff are the only ones on duty and go out of their way to be unhelpful. Obviously, they are unaware of who supplies funds to pay their wages! This is a deplorable situation for arriving guests to endure.


All amenities

Property amenities
  1. Nightclub
  2. Parking
  3. Terrace
  4. Pets allowed
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Central heating

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

85500 Overseas Highway , 33036 , Islamorada , USA
Telephone: +1(305)6645564

Frequently Asked Questions about Smugglers Cove Resort and Marina

  • Is there a pool area at Smugglers Cove Resort and Marina?

    No, Smugglers Cove Resort and Marina doesn’t offer pool areas.

  • Are pets allowed at Smugglers Cove Resort and Marina?

    Yes, Smugglers Cove Resort and Marina has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Smugglers Cove Resort and Marina?

    Yes, Smugglers Cove Resort and Marina provides Parking for guests.

  • What time is check-in and check-out at Smugglers Cove Resort and Marina?

    Check-in at Smugglers Cove Resort and Marina is available from: . Check-out time is by .

  • Where is Smugglers Cove Resort and Marina located?

    Smugglers Cove Resort and Marina is located in 85500 Overseas Highway, 33036, Islamorada, USA.