Hotel Sleep Inn University (El Paso, USA)

Guests often comment about the convenient location of this hotel. It's often used as a stopover before or after tackling a drive through West Texas although if you plan to stay for a while, you'll find the hotel is close to attractions, dining and shopping.

This hotel tends to come in at a good rate. The choice of facilities is about right for the price you'll pay, although it does seem a good idea to book early to secure the best rate. Plus, there is a decent selection of included freebies.

Most reviews indicate that the free breakfast is of a good standard, with many guests saying that it compares favorably to breakfast at other similarly priced hotels. The only slight negative is that the dining area is a little small.

Some guests arrived to find basic items such as towels were missing from their room. Others comment that housekeeping entered their room and starting stripping it out while they went to breakfast - a few hours before check out. Not all guests report issues, but you should perhaps expect minor problems.

A small number of guests report poor water pressure in the hotel. This caused repeated issues with the toilets and made for some rather disappointing showers. Making matters worse is the fact that guests who raised the issue of the toilet to staff were sometimes handed a plunger and expected to resolve the issue themselves.

Guests occasionally have concerns about the security at this hotel. Reported problems include groups of youths hanging about the rear of the property, faulty deadbolts on the doors, and a lack of CCTV. More than one guest checked out early as they felt unsafe.