Atmosphere, welcoming staff, tasty breakfast.
This hotel is said to have a fantastic, familiar atmosphere, with a comfortable lounge to relax in and nice music in the common areas; while the staff is said to be very welcoming; going out of their way to help in whatever way possible, which guests said made them feel very much at home. Coffee and tea is reportedly available around the clock, in addition to a tasty continental buffet breakfast with organic options.