Hotel Residence Inn Portsmouth Downtown/Waterfront (Portsmouth, USA)

Guests rave about the hotel's location "in the middle of everything", and often mention that the waterfront restaurants and shops, Market Square, Prescott Park, and Strawbery Banke are within a short walk. Many leave their cars parked for their duration of their stay, but those who venture out to the area's beaches or big cities (Boston, Portland) are enthusiastic about the efficient valet service. Guests simply text the number on their ticket, receive a quick reply, and generally receive their car in 15 minutes or less.

The front desk, housekeeping, and valet staff frequently receive high praise for their personable and professional customer service. Guests are often pleased by their knowledge of the area, genuine smiles, and attention to detail.

Guests often describe the rooms as very clean, modern, and spacious, with comfortable beds and well equipped kitchens. Many enjoy waking up to the complimentary breakfast buffet, noting that there are plenty of hot and cold options and that the cheerful wait staff work diligently to keep supply in step with demand. Kids of all ages love the waffle machine, and many note the variety of toppings for oatmeal and eggs.

Several guests begrudge the additional fee for parking, noting self and valet parking are charged at the same rate and that there is no parking directly on site.

Several guests have noted that the sound insulation between floors is not very good, and report being able to hear their fellow guests walking back and forth upstairs. A few were also disturbed by noisy plumbing or street noise.

Though reviews are largely positive, a few guests have reported housekeeping oversights or a chilly temperature in the pool.