Hotel Regency Inn Richmond (Richmond, USA)

The hotel is quite economical as compared to other hotels in that locality. It has fairly decent amenities at the given price, thus making it an ideal choice for an overnight stay.

There are many restaurants nearby from the hotel, giving the guests wide choice for dining. Plus, there are shops close by for shopping as well. Guests said that the hotel is located so conveniently that all comforts and luxuries are in close proximity.

So far, no other recent positive opinion has been expressed by guests about this hotel.

Guests mentioned about the not so welcoming attitude of the management. They were rude and not interested in the guests and ignored them conveniently. Even the front desk staff was unhelpful and did not fulfill any of the requests from the guests.

One of the major negatives of the hotel was the non-availability of breakfast. Guests said that its always preferred that the hotel serves breakfast, even it is for an extra price. Here the guests had to look out for options outside the hotel right from breakfast time.

Rooms in the hotel were nothing but filthy and ramshackle. All the rooms were so dirty, dusty and smelly that it made it very difficult for the guests to spend even one night at the hotel. There was a musty smell coming constantly from the rooms, as well as that of cigarettes. Bathrooms were also in a dilapidated condition (dirty bath tubs, wet floors, and broken toilet seats and shower heads have been reported).