Hotel Red Roof Inn & Suites Lexington - Hamburg (Lexington, USA)

Many guests commented that they found this hotel's location just off the intersection of highways I-75 and I-64 to be convenient as it paved the way for hassle-free access to downtown Lexington, horse-racing tracks, area attractions and the airport. Reviewers also appreciated having shopping options, eateries and gas stations located nearby.

The rooms were reportedly straightforward but plenty of guests were satisfied with their rooms, often describing them as more than adequately spacious, clean and comfortable for the needs of budget-conscious travelers. The usually reasonable room rates led many guests to say their stays represented decent value for money. The free parking and free breakfast were a bonus, but a few diners said the breakfast choice was minimal.

Guests frequently paid tribute to the customer service, often calling personnel helpful, pleasant and professional. However, there were claims of occasional mix-ups with reservations on arrival.

A few critics said they felt the building was dated and would benefit from further revamping in order to address issues they encountered like aging carpets, old TVs, tired decor, marked walls, dim lighting and broken furniture. Bathrooms that weren't always cleaned to a good standard, dirty floors and trash leftover from previous guests were among the cleanliness complaints made by some critics.

There were a few claims of irritating pet odors in parts of the property. Meanwhile, light sleepers were sometimes bothered by noise from neighboring rooms and corridors, occasionally blaming thin walls for their plight.

Although the free Wi-Fi access proved popular with reviewers, there were claims that the signal was prone to dropping or that network speeds were unimpressive.