Hotel Red Roof Inn Cleveland - Independence (Independence, USA)

Staff members at Red Roof Inn Cleveland are very personable and easy to get along with. They provide a quick and easy check-in, they remember previous guests by name, they always do their best to accommodate special requests and they have no problem helping guests plan their stay by offering suggestions on things to see and do in the area. .

The guest rooms at this hotel are quite spacious and include a number of amenities to ensure comfort and enjoyment. Guests also reported that the rooms are very clean, the beds are comfortable and the Wi-Fi always works.

Guests reported that the hotel is easily accessible off the main interstate and is centrally-located to be close to many restaurants and other services and attractions.

Some guests reported that although they booked a room well in advance of their arrival to the hotel and were very clear on what type of room they wanted, they arrived to be told the room they booked is not available and were given another room of lesser quality. It seems common for guests who requested non-smoking rooms to be placed in smoking rooms.

The facilities and grounds are not well-maintained. Guests reported that in winter, the walkways are not shoveled or salted and in the warmer months, there is garbage around the grounds and the area looks a bit shabby.

Guests reported that there's a lot of partying going on at Red Roof Inn Cleveland on weekends and the noise from these parties is clearly heard in the rooms and sleep is near impossible. There have been reports of the police showing up on several occasions and the sounds of people yelling, singing and banging on doors can be heard late into the night. Guests also reported that the sound of traffic and dogs barking is also clearly heard in the rooms.