Hotel Ramada Roanoke (Roanoke, USA)

Some guests were satisfied with the price they paid for their rooms, which they thought to be spacious with nice furnishings. The free WiFi, breakfast and parking are also a nice addition for the price. It is a good place for a night's rest.

The breakfast is said to be a nice option in the morning for many guests. They were happy with the options offered in the morning such as fruit juices, sausage gravy and other hot items. It is a difference to wake up with a filling breakfast rather than a cold continental.

The motel's staff members were content with the staff's great customer service. They were positive and took the time to talk to people and made reservations quickly. They also made suggestions on where to eat and places to visit in the area. The service at breakfast is also mentioned to be professional.

Many guests complained their rooms were not welcoming and needed a big improvement. The rooms were dirty and smelly according to some who saw the paint peeling off and linens with stains. Some even thought their ceiling was falling apart. Some had to cancel reservations as soon as they entered the dark and dingy rooms.

Some guests were shocked to see obvious signs of people partying and drinking beer in the premises. For example, there were beer cans in the elevator. The non-smoking rooms smelled of smoke and there were people outside who were obviously drunk or homeless.

Many guests were not happy at the poor condition of the building, whether it was the ugly furnishings or poor facilities in the toilets and bathroom sinks. The beds sank and were worn out. The walls needed a good paint job and other details that were anything but small and irrelevant.