Hotel BEST WESTERN PLUS Inn at Valley View (Roanoke, USA)

Guests report that staff at the hotel are friendly and helpful, with a great local knowledge. Check-in is a relaxed, welcoming experience with staff really making the hotel feel like a 'home away from home" for guests.

The location of this hotel receives great praise from guests. Just a stone's throw from a variety of shops and restaurants, and a short drive away from other attractions such as Smith Mountain Lake, this hotel presents the perfect option for those who like to be where it's all going on.

Rooms at the Best Western Inn at Valley View are modern, clean and well presented. Rooms are cleaned regularly, with linens changed. Guests also advise that the beds are amongst the most comfortable around, which coupled with the quiet hotel makes for a great night's sleep!

Some guests have commented that the breakfast room at the hotel is small, and a struggle to get around when there are more than a handful of guests at breakfast. There is only one toaster which can also create a queue. That said, guests generally feel that the quality of the food served is good.

Some guests who have stayed at the Best Western Inn at Valley View have commented that some hallways sometimes present a musty odour. This has been fed back to hotel management who are investigating what the root cause of this could be.

Some guests have commented that the hotel is quite hard to find. Guests may wish to research the location prior to departure, and plan their route accordingly.