Hotel Quality Inn & Suites I-35 near Frost Bank Center (San Antonio, USA)

Guests welcomed the location of this hotel just off Interstate 35 for enabling straightforward access to area attractions, Fort Sam Houston, the airport, shopping malls and downtown San Antonio for the Alamo World Heritage Site. Basketball fans appreciate

According to many guests, customer service standards were good. Staff were often described as friendly, professional and obliging, although some critics claimed there was work for management to do to improve complaint-handling.

One appealing factor for budget-conscious travelers was the usually competitive room rates at this hotel. Reviewers also welcomed freebies like the ample free parking and complimentary hot continental breakfast. The rooms were often described as sufficien

Despite many guests saying they found the rooms to be well-cleaned, there were occasional complaints from some quarters about cleanliness standards. These focused on issues such as bathrooms that weren't satisfactorily cleaned, mold and dirty carpets in s

Critics sometimes said the hotel was looking a little tired and would benefit from modernization to address maintenance issues in certain rooms such as outdated decor, malfunctioning TVs, worn-out furniture, peeling paint and damaged walls and windows.

Unpleasant smells such as musty odors and lingering smoke in certain areas of the property occasionally proved to be a nuisance for some visitors.