Hotel Quality Inn Portsmouth (Portsmouth, USA)

Guests find that the rooms at the Quality Inn Portsmouth are quiet, comfortable, and spacious. The beds are comfortable and the choice of other amenities is appreciated. The Wi-Fi is often described as working well. Plus, the temperature controls are responsive and efficient.

The staff at this hotel are the recipients of numerous positive comments from guests. The front desk staff are not only welcoming but are also described as offering outstanding service. The breakfast attendant is attentive and the housekeeping team do a great job with the rooms.

The free breakfast sounds like a real treat. There is sufficient choice available on the menu and the quality of the food is good. There are two waffle makers, which helps to reduce any waiting time. Plus, staff give a polite advance notice when the breakfast service is about to close down.

This hotel was formerly a Comfort Inn and it has yet to change its signage to indicate it is now a Quality Inn. As a result, several guests found themselves driving up and down looking for the property. Presumably this issue will be resolved in the future.

Although breakfast is enjoyed by guests, some were disappointed to find that the hotel utilises paper plates and cups and plastic utensils. It may save on washing up, but it's hardly eco-friendly and can make adults feel like they're at a kid's tea party.

While guests typically say the hotel is clean and comfortable, it does appear that certain features could be improved. The most frequently reported issues include peeling wallpaper and stained carpets.