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Hotel Privilege Aluxes (Isla Mujeres, Mexico)

Hotel Privilege Aluxes (Isla Mujeres, Mexico)

About Privilege Aluxes

Privilege Aluxes is a 4-star resort located about 90 minutes from Cancun International Airport. Ensuite rooms have coffee maker, toiletries, TV, iPod docking station, minibar, air conditioning, and Wi-Fi. Luxury suites also have a private pool and terrace. Business, event, and wedding facilities are available at Privilege Aluxes. There are laundry and concierge services. Spa Mystique is onsite, with treatments, yoga, and salon services for additional fees. The Privilege Beach Club, Satay restaurant, Poolbar, and Sabor Lounge Bar are onsite. Other dining and bar options are nearby. Captain Dulche's Museum, and Playa Tiburon (Shark Beach), are 15 minute drives. Garrafon Natural Reef Park is 20 minutes. MUSA Museo Subacuatico de Arte is about one hour away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

9.0
trivago Rating Index® based on 2849  reviews from:
  • Hotels.com(9.0/10),
  • LocationExcellent  9.3 / 10
  • RoomsExcellent  8.8 / 10
  • ServiceExcellent  8.5 / 10

Positive Reviews

positive:

Fantastic location to explore by golf cart

The hotel is in a spectacular location for exploring and enjoying the Mexican islands. A favorite thing to do is to rent a golf cart and use that to get around. It's a short drive to get to ferries, and there's plenty of attractions, shopping, and opportunities for checking out the natural beauty and trails of the area.

positive:

Terrific staff are always a delight to have around

The staff are quite a pleasure to deal with, as they're very friendly, and always ready to assist with travel arrangements, directions, tickets, and extras like flowers and chocolates, to enhance your stay. They are constantly smiling and engaging in polite small talk to make sure everything is going as you've planned.

positive:

It's a joy to have beautiful and clean rooms

The rooms at Privilege Aluxes are well maintained, spacious, and charming to look at. Furniture is comfortable, beds and pillows are cozy, and the atmosphere is nice and welcoming. It's great to have rooms that meet expectations.


Negative Reviews

negative:

Be advised that some rooms overlook a cemetery

Not everyone is thrilled that some rooms overlook a cemetery. If you're not comfortable with this as a view, make sure to ask at check-in, and be specific in your request as to what view you would prefer.

negative:

Menu selections aren't always that great

Food quality and options disappoint, especially with the all-inclusive package. Alcoholic drinks are often weak, and not what's expected or desired.

negative:

Thin walls, ants, and worn out accommodations

Some find the accommodations to not be as bright and fresh as what the resort should be like. Thin walls lead to overheard conversations and distracting sounds and noises, and there are occasional outbreaks of ants that make the trip unpleasant.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Entrance hall/lobby
  2. Lift
  3. Gym
  4. Hairdresser
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Fitness
  2. Diving
Hotel characteristics
  1. LGBTQ+ friendly
Food and beverage
  1. All inclusive (upon inquiry)
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Adolfo López Mateos - Colonia Centro , 77400 , Isla Mujeres , Mexico
Telephone: +52(998) 8488470 | 

Frequently Asked Questions about Privilege Aluxes

  • Is there a pool area at Privilege Aluxes?

    Yes, Privilege Aluxes offers 2 pool areas.

  • Are pets allowed at Privilege Aluxes?

    No, Privilege Aluxes doesn’t allow pets.

  • Is parking available at Privilege Aluxes?

    No, Privilege Aluxes doesn’t provide parking.

  • What time is check-in and check-out at Privilege Aluxes?

    Check-in at Privilege Aluxes is available from: . Check-out time is by .

  • Where is Privilege Aluxes located?

    Privilege Aluxes is located in Adolfo López Mateos - Colonia Centro, 77400, Isla Mujeres, Mexico.