Hotel Ploen Pattaya Residence By Tolani (Pattaya, Thailand)

Many guests comment that the rooms are spacious with comfortable beds, plenty of storage space for suitcases and clothes, and a powerful air conditioner. Others like that there is a microwave and a refrigerator in each unit, and mention that the maid service cleans the rooms often.

Most guests note that the hotel is located in a quiet neighbourhood, away from the traffic noise and nightclubs with loud music. Others state that the soundproofing in rooms is fantastic, and add that there is no noise from the street or from other guestrooms.

Many guests say that the bathrooms are large with enough hangers for towels and clothes. Others like that each bathroom is equipped with complimentary bathrobes, slippers, and hairdryers, and comment that the water pressure in the shower is powerful.

Several guests report that the employees are not attentive and rarely greet guests. Others say that receptionists could use training in customer service, and note that the check-in is slow.

Some guests point out that the onsite parking lot is not big enough to accommodate all visitors with cars, and add that guests sometimes need to park on the street. Others mention that the Internet in rooms is usually slow, and say that Wi-Fi in common areas is also unreliable.

Several guests note that the hotel is far away from Pattaya's city centre, and are quick to add the beach is also not close. Others state that there are no supermarkets in the area, and comment that Walking Street Pattaya is also far from the property.