Hotel Playa Suites Acapulco (Acapulco, Mexico)

Guests like that the front desk staff is friendly and ensures that guests have everything they need. Others appreciate that the staff is knowledgeable about the area, while some say that the staff responds urgently to requests and complaints.

Several guests note that the property is close to several shops and restaurants, as well as the different area attractions. Others like that the property has direct access to the beach, and note that there are public transportation hubs nearby.

Many guests love that the beach is well-maintained, with plenty of sun beds and cabanas to stay in, while some add that the beach area is safe and comfortable. Others note that the pool is large and clean, with a separate area for children.

Some guests find that the rooms are dated and dirty, while a few say that an update is needed. Others comment that the in-room amenities like the refrigerators and beds need regular cleaning, while some add that these should be replaced.

A few guests comment that there are several on-site dining options but say that the food is bland, and is of average quality. Others note that the food is not presented well, and add that healthier food options, like salads and vegetarian dishes, should be considered.

A handful of guests find that some hotel facilities need an update, like air conditioning units that do not work and bathroom fixtures that leak. Others say that the front desk area has limited seating, and add that a renovation of the lobby should be considered.