Hotel Princess Mundo Imperial (Acapulco, Mexico)

Many guests comment that breakfast is delicious, with plenty to choose from including several vegetarian options. Others note that the breakfast room is nicely decorated and big enough to accommodate many guests.

Most guests state that the outdoor pools are well-maintained and say that the garden is beautiful. Others mention that sun umbrellas and loungers are available, and add that there are several bars near the pools.

Many guests note that rooms are spacious with plenty of storage space for clothes and suitcases, and add that water pressure in the shower is powerful. Others comment that the maid service cleans the rooms daily, and say that beds are comfortable.

Several guests feel that employees could use training in customer service and note that visitors need to wait in line for beach towels and valet parking. Others mention that the check-in is slow, and add that receptionists and some other members of the staff don't speak good English.

Some guests point out that Wi-Fi in rooms is not included in the price, and comment that even paid Wi-Fi is slow and unreliable. Others note that the Internet near the pool, in all restaurants, and close to the front desk is also unstable.

Several guests report that there is loud music coming from onsite bars, and say that that walls in rooms are thin. Others note that there is no shuttle service to the airport, and add that it would be great to have transportation to downtown Acapulco available.