Hotel Petit Lafitte Seaside Bunglow Resort (Playa del Carmen, Mexico)

Many guests comment that the employees are friendly and can arrange daily excursions, taxi transportation, and snorkelling boat trips. Others note that the maid service cleans the rooms daily without disturbing guests in the morning, and add that the check-in at the front desk is quick.

Most guests state that the bathrooms are spacious with enough hangers for towels and a powerful hairdryer. Others mention that the water pressure in the shower facilities is powerful, and say there is always plenty of hot water.

Many guests note that the hotel is located a few steps from the beach, and say that many sun loungers and umbrellas are available. Others like the ocean views from the rooms and add that the pool bar is close to the beach.

Several guests report that beds in rooms are not comfortable, and comment that sheets are scratchy and towels look old. Others mention that the television has only a few channels available, and say that Wi-Fi in rooms is slow and disconnects often.

Some guests feel that the onsite restaurant serves mediocre meals, and add that waiters are not friendly and could use training in customer service. Others note that the portions are small, and say that other restaurants are only reachable by car.

Several guests point out that the outdoor pool is usually crowded with families with children, and state that the water is often too warm. Others comment that the service at the poolside bar is slow, and add that a limited number of pool towels is provided.