Hotel Park Hyatt Melbourne (Melbourne, Australia)

This hotel's prestigious location continues to impress guests. Business travelers consistently rate its position in the city's Central Business District. Foodies are spoilt for choice with some of the district's finest eateries in the surrounds. Plentiful shopping and sightseeing options are within easy walking distance.

Guests rave about the Italian-marble bathrooms in each guestroom, with deep-soaking, two-person tubs and separate rainfall shower. Fresh, Fluffy towels, designer bathing products and ambient lighting add the extra level of luxury that Hyatt guests are looking for.

The lobby and public areas in this hotel score high with guests who love the opulent setting with its high ceilings, marble floors and columns, Madrona wood-paneled walls and impressive contemporary art collection. From the moment you set foot into the lobby, you'll feel you've arrived somewhere exceptionally grand.

Though many praise the staff's efficiency, several travelers find some personnel members a little frosty and would appreciate a more personalized approach. Small stuff like giving warm welcomes, using guests' names and establishing eye contact go a long way to making travelers feel extra special.

Those expecting to gaze out at landscaped-garden greenery, historic cathedral domes or stately Parliament buildings might be disappointed, as not all visitors to this hotel were blown away by the view from their room. Try booking a Park Club or Deluxe room and requesting a decent view.

Not all guests were satisfied with their room facilities, with some describing tired-looking soft furnishings (curtains, carpets, bedding) and in occasional cases, below-par cleanliness in the hotel's standard rooms. Guests who book suites and club rooms are, however, consistently satisfied with their choice.