Hotel Novotel Rio de Janeiro Parque Olimpico (Rio de Janeiro, Brazil)

The hotel has got a 24-hour restaurant which has been highly liked by the guests who have stayed here before. 365 serves continental food of great quality and taste with exceptional customer service.

As a brand Novotel carries a reputation of excelling in providing good sleep. Novotel Rio Parque Olimpico has done no harm to the reputation. Past guests have expressed their satisfaction with the firmness of the bed which has made their stay very comfortable.

Hotel has got 24-hour manned front desk with friendly and caring reception staff. The friendliness and customer service has made past guests feel special. Moreover, the hotel has multi-lingual staff working for them who have been able break the language barrier for the guests who had trouble explaining themselves.

Some of the past guests have not liked the pool facility at Novotel Rio Parque Olimpico, reason being its size and timings. Guests have felt that the pool is shallow and gets over crowded with kids playing around. Moreover, it gets closed early evening.

Most of the guests have not enjoyed their stay at this property. Cleanliness has been a concern as in certain instances they have found their room to be dirty with used towels and toiletries. Even the carpet and room has been reported to have a foul smell.

With their stay at this property, some of the guests have had problems with the air-conditioners not working properly in the room. In certain instances, guests have mentioned that the air-conditioners were so loud that they weren't able to sleep.