Hotel Motel 6-Newport, Ri (Newport, USA)

With a shopping center next door plus gas stations and restaurants nearby, this motel's convenient location was a hit with most visitors. Guests also liked the easy access to beaches, attractions and downtown Newport which were all within ten minutes' drive of the property.

The affordable rates on offer were welcomed by most reviewers, who often added that their stay represented good value for money. Guests often said the rooms were no frills but many were pleasantly surprised to find the accommodation was clean and comfortable enough for a short stay. There was further praise for the updated rooms with their fresh decor and wood-effect floors instead of carpets.

Reviewers largely praised the customer service, often calling members of staff friendly, helpful and pleasant to deal with.

Negative opinions were expressed by reviewers about being asked to pay for Wi-Fi access at this motel. Slow speeds were also reported by some of those who opted to try the service.

Lingering smoke smells in some parts of the building were off-putting for non-smokers. There were also occasional claims of damp smells in some rooms. Meanwhile, sounds from neighboring rooms were all too audible for some light sleepers who blamed thin walls for having their sleep interrupted.

Some guests felt the building was a bit run down and would benefit from further updating to address maintenance issues like weak water pressure and slow-draining water in certain rooms. There were also claims of linens that had cigarette burns in them. Critics occasionally said that some of the rooms were insufficiently cleaned as they discovered accumulations of dust and hair or dirty floors.