Newport Marriott Hotel & Spa (Newport, USA)

The Marriott Newport recently underwent a top-to-bottom interior renovation, and guests rave about the nautically-inspired lobby, bars, and guest rooms, describing all of these spaces as light, airy, modern, and comfortable. Many guests enjoyed a relaxing view of the harbor from their guest rooms, while others indulged in a bit of people-watching from their atrium balconies. Some rooms feature truly "gigantic" 55-inch televisions.

The front desk staff have received many positive reviews for their personable and professional customer service, with guests often noting that they are pleased to provide directions, recommend restaurants, and accommodate special requests. The housekeeping and wait staff also receive high marks for their friendly manner and attention to detail.

Guests often comment that they can leave their cars parked for the duration of their vacation, with the harbor, shops, and restaurants within comfortable walking distance. The city's transportation center is next door, so guests who wish can easily hop on a bus or trolley.

Several guests were irritated to find that there is no alternative to valet parking, which is widely considered pricey though in step with the going rate for parking in Newport.

Some guests with rooms overlooking the atrium were disturbed by the sound of the crowd below, while others found the walls too thin for privacy. Others in interior rooms felt "boxed in" without a exterior view, noting their room's only window looked out into the hallway.

While the staff have received many positive reviews, a few guests were disappointed to receive indifferent customer service either at the front desk or in the hotel restaurant.