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Hotel Montigo Resorts, Somerset (Shepton Mallet, United Kingdom)

Hotel Montigo Resorts, Somerset (Shepton Mallet, United Kingdom)

About Montigo Resorts, Somerset

Charlton House is a spa hotel close to Glastonbury. Guestrooms feature TVs, DVD players and complimentary Wi-Fi. Tea and coffee-making facilities are also included, as are refrigerators and free bottled water. Hairdryers can be found in bathrooms. Some rooms have garden access or mezzanine levels. Amenities include a sauna, spa, steam room, hydrotherapy pool and body wraps. There is also a fitness centre, tennis court, along with beauty and massage treatments . Parking is free and so is Wi-Fi in public areas. There is a 24-hour front desk. A complimentary breakfast is served every morning, using local ingredients. Evening meals are also on offer and special diets can be catered for upon request. Charlton House is under a mile from Kilver Court. Other local attractions are Wookey Hole, Cheddar Caves and Royal Bath and West Showground. Longleat Safari Park is half-an-hour away by car. Downside Abbey is six miles from the hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 1212  reviews from:
  • Hotels.com(8.4/10)
  • LocationExcellent  (8.6 / 10)
  • RoomsExcellent  (8.6 / 10)
  • ServiceExcellent  (8.9 / 10)
  • CleanlinessExcellent  (8.9 / 10)
  • Value for moneyVery good  (8.2 / 10)

Positive Reviews


Excellent facilities.

The spa is superb, with lots of great way to pamper yourself. The outside jacuzzi is brilliant, as is the full body massage, the sauna and the well-equipped fitness centre.


Staff will give you a warm welcome.

Hotel employees are very helpful and will do all they can to make sure you have an enjoyable stay. They are hard-working and conscientious, so if you have any queries or problems then you only have to ask and they will sort them out for you quickly and ef


It's in a nice setting.

Charlton House is set in delightful grounds and the building is beautiful as well, with a lovely conservatory and lots of places to relax. The atmosphere is really calming. You'll definitely leave the hotel feeling refreshed.

Negative Reviews


The hotel is getting a little tired.

While the building and grounds are aesthetically pleasing, the actual interior could do with a revamp. Some of the furnishings and décor are looking very shabby. The wallpaper is a little dark and gloomy in places too.


Getting online isn't easy.

The hotel Wi-Fi isn't the most reliable. You might not be able to get online from the comfort of your room and may have to head into one of the public areas, which is a bit of a pain.


Hit and miss at dinnertime.

Some of the food at the hotel restaurant is fairly average and doesn't represent the best value for money. It's presented nicely but can be quite ordinary. Also, sometimes the service is a little slow. You can wait for an eternity for drinks at the bar or

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
  6. Hydrotherapy
  7. Body treatments
Property amenities
  1. Café
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Express check-in
  5. Gym
  6. Parking
  7. Terrace
  8. Porter service
  9. Pets allowed
  10. Hotel bar
  11. Hotel safe
  12. Conference rooms
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Openable windows
  4. Television
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Pay-TV
  9. Desk
  10. Sitting area
  11. Safe
  12. Cable TV
Sports facilities
  1. Fitness
  2. Yoga
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


Shepton Mallet , BA4 4PR , Shepton Mallet , United Kingdom
Telephone: +44 1749 342008 | Fax: +44 1749 346362 | 

Frequently Asked Questions about Montigo Resorts, Somerset

  • Is there a pool area at Montigo Resorts, Somerset?

    No, Montigo Resorts, Somerset doesn’t offer pool areas.

  • Are pets allowed at Montigo Resorts, Somerset?

    Yes, Montigo Resorts, Somerset has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Montigo Resorts, Somerset?

    Yes, Montigo Resorts, Somerset provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Montigo Resorts, Somerset?

    Check-in at Montigo Resorts, Somerset is available from: . Check-out time is by .

  • Where is Montigo Resorts, Somerset located?

    Montigo Resorts, Somerset is located in Shepton Mallet, BA4 4PR, Shepton Mallet, United Kingdom.