Metropol Basel is a boutique hotel that offers easy access to train and tram stops. Guests even get a free transit pass that's valid for the entirety of their stays. Rooms at Metropol Basel feature handmade, locally crafted mattresses. They also offer free Wi-Fi refrigerators, minibars, tea kettles and high-definition TVs that receive over 100 channels. Air-conditioned accommodations are available upon request. On-site parking is available, but guests must alert staff members that they wish to book spots prior to arrival. Guests can also use the Petit Salon, a place to relax or work. A continental breakfast is available each morning. Although the hotel does not have an official bar, guests can have a drink while in the Petit Salon. The property is an eight-minute walk from the Basel Zoological Garden. It's also under four miles from Stücki Shoppingcenter Basel, which offers a food court and numerous shops.
Guests said the hotel offers an excellent buffet that features a broad selection of food that was enough to help them have a hearty first meal of the day. Furthermore, guests appreciated the incredible views of the city that could be admired from the windows as they ate.
There were many accounts from guests about how the staff members were extremely considerate and went out of their way to provide unexpected assistance. For example, guests were often able to check into their rooms early or check out late for no extra charge after explaining why that sort of accommodation would be useful.
Guests said this property is very convenient to the train station and tram lines. Furthermore, many reviews mentioned they were able to get free transit passes upon request, which made their trips a little handier overall.
Some guests were disappointed that although the property has a breakfast room, there is no on-site option for getting later meals or alcohol. However, guests clarified that there are nearby places to do those things within walking distance, so most were only mildly upset that the hotel didn't have the amenities.
Guests who had refrigerators in their rooms occasionally reported that the appliances did not stay appropriately cold. When the issue was reported to staff, employees did what they could to resolve it, but guests still felt frustrated in some cases.
Some guests were unpleasantly surprised when they discovered that the hotel's car park is rather small, meaning parking has to be booked before arrival. Although guests mentioned they were able to find parking elsewhere when necessary, some said they wished the hotel would have a different parking arrangement.
No, Metropol Basel doesn’t offer pool areas.
Yes, Metropol Basel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
No, Metropol Basel doesn’t provide parking.
Check-in at Metropol Basel is available from: . Check-out time is by .
Metropol Basel is located in Elisabethenanlage 5, 4002, Basel, Switzerland.
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