We’re comparing great hotel deals for you...

Hotel Novotel Basel City (Basel, Switzerland)

Hotel Novotel Basel City (Basel, Switzerland)

About Novotel Basel City

Novotel Basel City is a 4-star property that features modern decor and host of features for the young ones including specifically designed family suites, a children’s play area and a kid’s menu at the on-site restaurant. Free Wi-Fi can be found at the accommodations of the hotel along with a minibar, a flat-screen TV with satellite channels, an in-room safe, a coffee maker and complimentary bottled water. There is a business centre at the hotel as well as a gym and meeting room facilities. Nearby parking is available for an additional charge. GourmetBar, the property’s on-site restaurant, is open 24-hours a day and serves a menu full of international favourites for breakfast, lunch and dinner. Bahnhof Basel SBB is a little over five-minutes away from Novotel Basel City on foot. Zoo Basel is a 20-minute walk from the property while St. Jakob-Park is a five-minute drive away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 1252  reviews from:
  • Hotels.com(9.0/10),
  • LocationVery good  (8.1 / 10)
  • RoomsVery good  (8.2 / 10)
  • ServiceExcellent  (8.6 / 10)
  • CleanlinessExcellent  (9.1 / 10)
  • Value for moneyVery good  (8.0 / 10)

Positive Reviews


Design stands out

The property embraces a modern look that gives it a very sleek appearance according to guests who add that this makes everything feel new. The modern decor is found in the rooms of the hotel as well as the restaurant and lobby.


Property simply spotless

Visitors rave about how clean the hotel is overall saying the accommodations were sparkling and adding that most other other areas seemed to be well maintained and free of dirt too.


Complimentary public transport

Getting around Basel won't be an issue since you can take advantage of the free public transportation pass available at the hotel which gives you unlimited access to the city's buses and trams including one that stops right outside the property.

Negative Reviews


Staff not there

While there are plenty of employees working at the hotel, not all of them seem to be mentally engaged. Some visitors explain that the staff didn't always seem to be prepared for questions or requests and could do a better job of helping you and explaining things.


No morning value

There is a breakfast buffet served at the hotel's on-site restaurant each morning but a few travellers say the morning offerings are quite slim and don't really offer much value for what you pay. While it isn't bad, there is certainly room for improvement according to a number of visitors.


Not a lot nearby

Several guests point out that the area around the hotel doesn't offer a lot in terms of dining options or shops in general. Basel's main train station is a short walk away but that's about the only thing worth seeing within walking distance.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Express check-in
  4. Lift
  5. Parking
  6. Terrace
  7. Pets allowed
  8. Hotel bar
  9. Conference rooms
  10. Non-smoking rooms
  11. Restaurant
  12. On-site boutique shopping
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
  5. Teleprinter
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Radio
  12. Satellite TV
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Grosspeterstrasse 12 , 4052 , Basel , Switzerland
Telephone: +41(61)3066868 | Fax: +41(61)3066869 | 

Frequently Asked Questions about Novotel Basel City

  • Is there a pool area at Novotel Basel City?

    No, Novotel Basel City doesn’t offer pool areas.

  • Are pets allowed at Novotel Basel City?

    Yes, Novotel Basel City has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Novotel Basel City?

    Yes, Novotel Basel City provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Novotel Basel City?

    Check-in at Novotel Basel City is available from: . Check-out time is by .

  • Where is Novotel Basel City located?

    Novotel Basel City is located in Grosspeterstrasse 12, 4052, Basel, Switzerland.