Hotel Mercure Arras Centre Gare (Arras, France)

Guests found the rooms at the Mercure Arras Centre Gare offer stylish and comfortable surroundings with a good selection of included amenities. The rooms, including the bathrooms, are also found in clean condition.

Conveniently located for the train station, the hotel also places guests within walking distance of several well-known attractions. Guests who wanted to explore further afield appreciated that Paris can be reached in under an hour.

Reviews indicate that you can expect to enjoy a delicious start to your day at this hotel. Breakfast includes a good choice of items and most guests agreed that these items were fresh and nicely prepared. Lunch and dinner services at the Ô 58 also attract ample positive comments.

Several guests mention that they found it tricky to navigate into the nearby car park. Once inside though, there’s plenty of space. Guests felt the parking area was secure but some did think it was a little overpriced and would have preferred the charge be absorbed into the cost of the room.

Although most guests were happy enough with the quality of their rooms, others were a little disappointed. The biggest issue seems to be that some rooms are significantly smaller than others although other complaints include the use of paper cups instead of proper crockery and occasional problems with the air-conditioning.

Notwithstanding the fact that most guests are pleased by the standard of accommodation, service and food at this hotel, some do feel that they paid an excessive price to stay here. It’s not so much the room rates but rather the extra charges levied for parking and breakfast that attracts the most complaints.