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Hotel Mar Sereno and Suites (Puerto Vallarta, Mexico)

Hotel Mar Sereno and Suites (Puerto Vallarta, Mexico)

About Hotel Mar Sereno and Suites

Featuring lovely sea views and a 24-hour front desk, this family-friendly hotel can be found in Mismaloya, and three miles from Playa Mismaloya. Rooms at Hotel Mar Sereno and Suites each offer the convenience of a kitchen with microwave, satellite TV and a ceiling fan for added comfort. Room service is available. Featuring an outdoor pool with kiddies pool, free self-parking and a concierge service, guests can also expect free Wi-Fi and an express check-in and out facility. Breakfast is available each morning at a surcharge. The lounge/bar offers snacks, beverages and an extensive list of after-dinner drinks. The on-site restaurant, Bahia Bonita offers authentic Mexican cuisine for lunch and dinner. For a fun family outing travellers can head for the Vallarta Zoo, three miles from Hotel Mar Sereno and Suites, or try the Puerto Vallarta Botanical Gardens within a six-mile drive. Guests arriving from Puerto Vallarta International Airport will have a 20-minute drive to reach the hotel.

Top amenities

  • WiFi in lobby(Unavailable)
  • Free WiFi(Unavailable)
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

4.2
trivago Rating Index® based on 319  reviews from:
  • Hotels.com(4.2/10)
  • LocationGood  7.6 / 10
  • RoomsOkay  6.1 / 10
  • ServiceOkay  6.4 / 10

Positive Reviews

positive:

Won't break the bank

If you just need to rest your head for the night, and don't want to spend money on all the bells and whistles, then this may be suitable for your needs. Guests reported really economical rates for the rooms here.

Negative Reviews

negative:

Fallen into disrepair

Repeat guests were rather taken aback with the deterioration of the hotel from past days. Most guests were not prepared to use the pool, which was green and slimy, the restaurant was unavailable, and the building needed plenty of TLC, starting off with a coat of paint.

negative:

What happened to Wi-Fi?

The property is advertised to come with free Wi-Fi in the rooms as well as in the public areas. Guests were quite put out by the fact that they were unable to get any connection whatsoever from the rooms, and only occasionally down in the lobby.

negative:

Appliances look aweful

Visitors found that most of the appliances that were supplied for use in the rooms, like the stove, toaster and microwave were inoperable. The front desk may be able to bring up a little two-plate hot stove, however there were often not enough of them to go around.

All amenities

Property amenities
  1. Nightclub
  2. Entrance hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Childcare
Wellness / Spa
  1. Massage
  2. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Air conditioning
Sports facilities
  1. Diving

Arrival / Departure

  1. Check in: 15:00

Contact

Carretera Barra de Navidad, km 15 , 48300 , Puerto Vallarta , Mexico
Telephone: +52(322)2225040 | Fax: +52(322)2280591 | 

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