Hotel ibis New Delhi Aerocity (Delhi, India)

The fact that the hotel offers an airport shuttle was often a factor that encouraged guests to book this property as opposed to other choices. When guests needed to get to the terminals, they usually thought this service was sufficient for that purpose. However, in some cases they noted it was not extremely timely.

Guests thought the hotel reception staff were attentive and generally did what they could to make guests feel at ease despite being away from home. As a result, the service from the front desk staff was often mentioned as a highlight.

There were many instances of feedback where guests specifically called out the benefits of the hotel's restaurant. They thought it was a handy amenity that offered tasty fare.

Guests frequently mentioned they thought this hotel should have provided room service and a complimentary breakfast. Although meals are available, guests said the hotel didn't quite meet their expectations for these two food-related offerings that are sometimes available as standard at other properties.

When guests discovered they needed help during unusual hours, they occasionally found the staff were slow to respond or seemed untrained in terms of how to resolve the issue. Furthermore, some guests complained they requested assistance that never arrived.

Often, guests commented they wished the rooms came with complimentary toiletries or shaving kits. Since they don't, be sure to bring yours from home, or be prepared to buy some after reaching your destination.