Hotel Ibis Melbourne - Glen Waverley (Melbourne, Australia)

Guests discussed how the staff had courteous, welcoming attitudes. Furthermore, they said the employees were able to get them promptly checked into their rooms, or thoroughly answer any questions they had, which helped guests feel at ease and impressed with the level of service they received.

There were consistently comments made about how this hotel offers a very quiet environment. Additionally, guests were very pleased with the quality of the mattress and linens. Together, these things made it possible for guests to typically rest well when staying here.

Guests loved being so close to shopping options when staying here. They also said they were able to walk to restaurants and bars, plus weren't very far from the metro, in the event they wanted to explore further than what they could manage on foot.

Guests were very displeased about how much it cost to park their vehicles here. Many were under the impression that parking was included with the room cost, and were upset to find that it isn't. Guests also gave feedback to say that if they would have known how much parking cost in advance, they might have looked for another accommodation option.

Negative feedback was given surrounding the fact that the Wi-Fi at this property is only available for a fee. Guests were not expecting that charge, and thought that because the hotel offers fee-based Wi-Fi, it's not as good of a value as expected.

Guests didn't like the cubicle-type showers. They thought the surroundings were much too small, and got frustrated when the lack of a proper barrier caused water to get all over the floor.