Hotel Iberostar Grand Paraiso (Playa del Carmen, Mexico)

From the morning hours until late in the evening, the entertainment team is working hard to make sure you are having a great time. Whether they’re doing shows in the evening or games around the pool, their goal is to keep you smiling.

The staff goes way above their job duties to ensure your comfort and satisfaction. When you head to the pool for the day, you will be greeted with a cool, scented towel at the door and a smile.

The maids excel in keeping your room in the best shape possible, sparkling from every corner of the room. They also like to add a little personal touch, as they shape the towels into beautiful designs.

Because of a recently implemented “members only” program, the hotel staff has been driving toward making this point a success with guests. You might find yourself being approached by sales team or members throughout your stay.

Some of the on-site restaurants are so popular – they book months in advance. This means you might have to go elsewhere or to another place on the property for your meals, which can be a disappointment.

Though there are gyms located right on site, the rooms get extremely hot, and many of the machines are out of service, so you might not be happy when you visit this.