Hotel Howard Johnson By Wyndham Mystic (Mystic, USA)

Many guests paid tribute to the customer service, often describing staff as professional, friendly, attentive and obliging.

Reviewers were overwhelmingly positive about this budget hotel's location just off Interstate 95 within walking distance of dining options including seafood restaurants, steakhouses and burger joints as well as movie theaters, attractions, and shopping outlets. Bike rental offered guests the chance to explore Mystic on two wheels in the warmer months. Motorists liked the easy access to the train station, village center, area beaches and shopping malls.

The smoke-free rooms were reportedly basic but won plenty of praise from reviewers for being spacious, well-cleaned clean and comfortable, although a few critics said the bathrooms were rather small. The usually cheap rates appealed to budget-conscious guests who also liked perks such as the pet-friendly policy and free parking. There was also praise for shared facilities like the inviting pool.

Many guests were more than satisfied with the cleanliness standards, although some claimed they encountered bathrooms that weren't always sufficiently cleaned. Some critics claimed the property had seen better days and would benefit from remodeling to tackle occasional maintenance issues such as windows in need of repair, tired-looking decor, noisy air-conditioning, broken lighting and aging furniture.

Free Wi-Fi access was a plus for reviewers. Nevertheless, it was occasionally claimed that the network was prone to sluggish speeds and patchy coverage.

Musty smells were a downer for some guests and occasional traffic noise from the nearby freeway proved to be a nuisance for light sleepers at times.