Hotel Howard Johnson Inn Harrisburg (Harrisburg, USA)

Plenty of reviewers had good things to say about the customer service they experienced. Staff were often described as helpful, pleasant and organized.

This hotel's position just off the intersection of Interstates 83 and 283 proved handy for straightforward access to area attractions, shopping malls, downtown Harrisburg and the airport. Air passengers also appreciated the free airport shuttle bus service. Guests also liked the way there were restaurants and shopping options in the vicinity.

Guests generally liked the rooms, saying that while they weren't fancy they were more than sufficiently spacious, clean and comfortable for a shorter stay. Many budget-conscious travelers commented that as the room rates were reasonable they got fair value for money. Perks like the free breakfast and ample free parking were a bonus.

Some critics felt the property would be further improved by additional remodeling to address issues like dated decor, occasional interruptions to the hot water supply, tired-looking carpets, aging furniture and broken lighting. Sometimes, critics also took issue with cleanliness standards, describing problems like accumulations of hair and dust, bathrooms that weren't always satisfactorily cleaned, sporadic housekeeping visits and stained bedding.

Unpleasant smells were occasionally reported in certain parts of the property. These included cleaning products smells and pet odors.

The free Wi-Fi access was a nice touch in the eyes of many reviewers. However, there were occasional claims that the network was beset by unimpressive speeds and patchy coverage.